Moxy San Diego Downtown/Gaslamp Quarter

“This place was great! Stayed there for a week while I was attending a conference at the convention center. The staff was super friendly and my room was very quiet and on the back of the hotel. The beds were a little firm but otherwise the room was great. The lobby is really nice with a lot of comfortable places to sit. Location was 10/10.”

“Excellent service made this 5 stars, but the hotel could definitely use some maintenance. First and most importantly, Vanessa and Leon were absolutely amazing when I expressed the concerns in this review. You could tell they genuinely cared and appreciated feedback that can make the hotel better. For their outstanding customer service, it would be wrong to give anything less than 5 stars. If it weren't for them, this would honestly have been a 1 star. This is a boutique/European hotel, which is obviously not for everyone. Very small rooms. The room also did not have a coffee maker or a closet. There were three makeshift hangers on knobs on the wall, which is just unacceptable. Beyond that, the hangers were put together by push pins that kept falling apart. Worst case scenario for someone like me that has to hang up several suits for business meetings. The room was so small I had to put my suitcase in the walkway by the bathroom. The tv was a joke as well. Very slow streaming and bad resolution (guessing internet issues). The card readers for the hotel room and elevators were horrible, and it literally took a minute sometimes to get them to read a card. The thermostat in the room only had a hybrid option (no heat or AC only), and it kept turning on in the middle of the night even when I turned off the thermostat. The unit was right next to the bed, and it was outrageously loud. There was that noise and the obnoxious valet guys outside. They were so loud yelling at each other from across the street from each other that it was impossible to sleep right above them. To summarize, Vanessa and Leon saved this review. Ownership, GM, and Marriott have some serious work to do maintaining the hotel though.”

“Had the best few days at the Moxy! Everyone was so kind, helpful and friendly. Chatting with Matt at the bar/check-in was always a pleasure, he’s cool, kind and informative - also makes a great espresso martini. And I loved Ronan, he’s incredibly kind and friendly really enjoyed chatting with him daily while waiting for my rides. Hotel is clean, has great service, great amenities. Will be back for sure!”